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  Monday, June 18, 2001

So my Internet is down. See we were getting free cable so the cable company cut it off today only they also cut off my high speed Internet connection as well.

So being compulsive person that I am I also have a Bell Sympatico high speed DSL modem laying around but I'm missing the software so I call up 310-SURF but all the options are 'buy high speed now' but I want 'support'. So I talk to the sales lady who transfers me to the support guy (sexist I know) who says I no longer exist and gives me some number that doesn't work to call. So I call back and talk to the sales lady who transfer me to the billing lady who confirms that I do not exist, would I like her to dig deeper and find out why?

No of course I would not like her to because she'll discover that Bell has never billed me for the 10 months of high speed I had with them prior to Rogers. So I inquire about shipping it back and she said they'd send me a box.

So score. Free high speed for 10 months. But! I have no high speed till Rogers comes tomorrow afternoon to reconnect me! Which will literally cost me hundreds of dollars in lost work time. Fortunately there are lots of 'free trials' out there. The one I'm on now is from VIF. I'll have to re-configure my home net tomorrow to feed off the dialup connection instead of the highspeed modem bank.

Ugh! High speed wows. Coincidently today was the day our school president and chairperson of The National Broadband Task Force released their final report on turning Canada into the high speed nation.
[9:07:19 PM] []

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Last update: 1/8/2002; 10:41:43 PM.